Tech Support and Repairs -£40 – £60 per hour
We provide straight forward help with everyday tech problems. From laptops and desktops to phones and home devices, we diagnose issues and get things working again properly. This Includes diagnosis and repair of laptops, desktops, phones, and general device issues. This covers software problems, setup issues, system errors, and troubleshooting. For more complex jobs, we always explain expected time and cost before continuing.
Who it’s for: Individuals, home users, and small businesses who need reliable, practical tech support without jargon .
Hardware Upgrades - £40 – £70 labour (parts not included)
We improve the performance of your existing devices through targeted upgrades. This can include; adding or upgrading components such as RAM, storage, and internal hardware replacing worn components, and improving overall speed and reliability. The aim is simple: make your device work better for longer without unnecessary replacement. We can advise on suitable parts if required. Simple upgrades are quick and low-cost, more complex work is quoted clearly upfront.
Who it’s for: Anyone looking to extend the life and performance of their laptop or desktop instead of buying new equipment.
Digital Skills Coaching - £35 – £45 per session (60–90 minutes)
Practical, patient support to help you feel more confident using technology. This covers emails, online forms, job applications, internet use, and everyday digital tasks. Sessions are adapted to the individual, focusing on real-world skills that make daily life easier and more independent.
One-to-one or small group support to build confidence using everyday technology. Discounted rates may be available for longer-term learning support.
Who it’s for: Beginners, older learners, job seekers, and anyone wanting to improve everyday digital confidence.
Cyber Security Consultation - £50 – £85 per session
Clear, practical advice on staying safe online. We help you understand common threats, avoid scams, secure your accounts, and improve your digital safety habits. No jargon — just simple, useful guidance that helps you stay protected.
Who it’s for: Individuals and small businesses who want to improve their online safety and reduce risk from scams and cyber threats.